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Please bring any relevant medical or referral documents, your Medicare or DVA card (if applicable), private health insurance details (if you have it), and a water bottle. If you don’t have exercise gear just wear comfortable clothing and enclosed shoes so you can move freely during your session.
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No referral is required for most of our services, you can book directly with us. However, if you would like to claim Medicare or DVA funding, you will need a valid referral from you GP. Our team can guide you on what’s needed.
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We understand that life happens, but we ask for at least 24 hours’ notice if you need to cancel or reschedule. Missed appointments or late cancellations may incur a fee as you booking time is reserved just for you.
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That’s okay. Our programs are tailored to you, not to a generic fitness model. You won’t be thrown into an intimidating gym envirnoment. Instead, we will focus on safe, achievable exercises and strategies that fit your lifestyle, health needs and confidence levels. You don’t need to be fit to start, you just need to start.
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Through DVA you can access exercise physiology at no cost when you have a valid D904 Referral from your GP or specialist. Gold card holders will cover clinically necessary services for any condition. White card holders cover only your accepted DVA condition(s), whihc must be listed on the referral. Gold card holders that are TPI only need a referral every 12 months, for all other DVA clients a new referral is required every 12 sessions.
Through Medicare you can get up to 5 visitis bulk billed. These would be valid for up to 18 months, but only 5 visits can be claimed per calendar year across all allied health professionals.
Through private health you may be able to claim a rebate if you have extras cover. Bring your card so we can process your claim on the spot.
